Online Knitting Yarn
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Here's what a few of our customers are saying about Ozeyarn. "...You knock my socks off!!! Here's
why...you thank me in your order acknowledgement, reply in email & and thank me
and THEN send me a handwritten note wishing me the best in the package.
That is quality customer service to the max!! I'll definitely order again!
I'm going to tell people about your website. Also your package got here
very swiftly. Love the Sample Card because now I can see & touch the
Fibreworks yarns. I totally love them but never would have known how great
they look..." "...I wanted to let you know I got my sample
card in the mail today! I am soooo impressed! I also wanted to thank
you and tell you how impressed I am with your kind, professional, friendly
customer service! If all Ozeyarn representatives are as friendly and
caring and efficient as you - I will be a LONG TIME customer! I was so
pleased that you took the time to read my letter...and really answer it.
How wonderful to FINALLY be treated like a real person- THANK YOU so much.
I will be following your advice and looking for more crochet things from you in
the future. The sample card was much nicer than I expected and was so
amazed and pleased to see so many samples (Bless the person who has to attach
those through the paper punch holes!:) ) I LOVED the hand-dyed kid mohair
best of all. I will be ordering some in the future if all things work as
planned. Now...choosing a colour...yikes! "...I was just looking through the new issue of Knitter's magazine (Fall 2002), to which I am a new subscriber, and was thrilled to see your advertisement, and to see that you display prices in US dollars. Australian wool is so amazing, and your looks to be incredible!... I just became an aunt for the first time, and the baby wool looks like something that would be great to use in making something for my little niece. The site is amazing, and I was thrilled to see that the sample card I requested would arrive in only 6 days! I think you guys definitely have a customer in me!" "...I would just like to say that I received my order VERY quickly, all the way from the other side of the world! I am very happy with the yarn; I design my own knits and I am using this lovely yarn for a pullover with Aran stitches. It works up great, is so soft and has really nice stitch definition. I am recommending you to everyone I know that knits; I also passed on your URL to my online knitting friends...I can't say enough about the quality of your yarns and service. I definitely intend to purchase from your site again." "...I received the sample card. The yarns are lovely, and I was extremely impressed and pleased by the sample card itself. You have done an impeccable job. I hope you are as proud of it as you should be. It is an indication to me of the quality and caliber of your company..." "...Thank you for the lovely mohair yarn. It feels so soft on the skein. The website looks great - very easy to use, and ordering was easier than I thought. Keep up the great work." "...just received your sample card and price list via our Knitting Guild. I wanted to let you
know I loved looking at the yarns and will keep your web page in mind."
NEW! I placed an order a little
over a week ago. I was very surprised to see my yarn arrive in less than a week!
The yarn itself is some of the most beautiful I have ever seen let alone worked
with. I can't put my project down the wool is so soft. So I'm not going to. I
have already placed another order to begin something new once I have finished
what I am currently working on. You have found an extremely satisfied customer
in me. Thanks again. The yarn got here
yesterday and it's BEAUTIFUL. I opened the package in the post office and
everyone was ooing and awwing and fingering the yarn. I live in a very small
town and am already having people bugging me to start my sweater. Thank you,
thank you, thank you!!!
I like your website, and also really liked how fast I got my yarn
samples--helped a lot to place the order.
Thank you so much for the prompt shipment of the yarn I ordered. It arrived the
day I was leaving for vacation. What a delightful surprise. I did take the Ultra
and started the Jo Sharp Uptown sweater. The yarn feels to soft and pliable to
work with. What a treat for me. Thanks again for the prompt shipment. You
have a great website! I'm really glad I stumbled across your shop/website
because I was able to buy the Jo Sharp pattern book, which was really hard to
find in the U.S. or Canada (online), for cheaper than I could get it by walking
into a shop in Indiana. I'm delighted! I
would just like to say thanks for the prompt delivery of my beautiful knitting
yarn. Just a quick note to tell
you how happy I am with your service. I received my yarn today and it was in
perfect condition. I love, love, LOVE the sample cards you included for future
reference and a hand-written note thanking me for my order. Wow! I never
imagined that I would get better service (and a cheaper price!) from a yarn shop
in Australia than from my local yarn shop
.. I'll definitely order from
Ozeyarn again. It was very easy to use and the parcel arrived
very quickly. Thank you for the sample cards too. I'm sure I'll be back and
will recommend you to any of my knitting friends. (I've also discovered the way
to buy wool when we retire in a few years and leave Sydney.) I might turn into
an on-line addict! I
just wanted to thank you for my recent shipment of yarn. The prices were
wonderful (I saved about 30%, even counting shipping), and my yarn arrived very
quickly! My husband has been stomping around the house muttering, because he
ordered something from an American distributor several days before I placed my
order with you, but my yarn arrived first! It was also nice that my order
arrived with a hand-written note. Very nice touch. And thank you for the sample
cards. . .you have some beautiful yarns, and I hope to order from you again! i
have done a bit of online ordering and was very impressed to receive my first
order so quickly (ordered Tues, delivered Fri)! this is the fastest response i
have had even within Australia. If i am going to always get this level of
service and if the product i am after is available on your site as well as maybe
someone else's, i will choose you every time. Hello, I just wanted to say
that I received my parcel here in the UK this morning and am delighted with it.
It felt just like Christmas morning as I opened it and the yarns are even better
than I was expecting. The colours of the mohair boucle are really beautiful. I
appreciate the way you kept me informed about my order and shipped it as soon as
you could. You provide a very professional service and although the shipping is
fairly expensive from Australia to the UK I feel its worth it for such a special
treat now and again. This yarn is wonderful. The
tunic length aran on 3.0 mm needles has taken me over ten months to complete,
but is coming out gorgeous. It's the reports of its long staple and long
wearability that caused me to use Jo Sharp 8ply DK wool. It's great! And your
service is excellent. Yarn arrived this morning -
once again, I am extremely impressed with your efficiency - thank you very much. Thank
you! After ordering from Boston, Massachusetts just one week ago, the yarn
arrived today and its beautiful. And, the sample charts that you forwarded
immediately gave me ideas for future projects I feel as if I now have my very
own knitting shop! Thank you again for exceeding my expectations I look
forward to working with you again in the future
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